The client journey
A transparent view of how an Orbit engagement actually unfolds.
No mystery, no rebrand-of-the-week — the same seven-step system, powered by the Orbit Growth OS, guides every merchant we work with.
- 1
Discover
Understand the business, goals, constraints, and context.
A senior strategist meets with you to learn the store, the team, the numbers, and the ambition. No deliverable yet — just clarity.
What to expect
- 45–60 min discovery call
- Shared context brief
- Confirmed scope of the audit
- 2
Growth Audit
A structured review of the store across the Health Center categories.
We inspect SEO, performance, UX, product pages, conversion, retention, analytics, AI visibility, and Google Shopping — through the Orbit Growth OS lens.
What to expect
- Written audit findings
- Prioritized opportunities
- Honest, no-pressure recommendation
- 3
Strategy
Turn findings into a sequenced growth plan.
We rank opportunities by impact, effort, and confidence, and translate them into a roadmap you can commit to — with or without Orbit.
What to expect
- 90-day roadmap
- Success metrics per initiative
- Clear owners and dependencies
- 4
Implementation
Senior practitioners deliver alongside your team.
Development, SEO, UX, content, and analytics are executed with reviews and documentation so your team can maintain the work.
What to expect
- Weekly working sessions
- Documented changes
- Reasoning captured, not hidden
- 5
Measurement
Wire the store so decisions can be made from data.
GA4, server-side tracking, and dashboards are set up so leading indicators — not vanity metrics — drive the next cycle.
What to expect
- Instrumentation review
- Decision-grade dashboards
- Baseline established
- 6
Optimization
Refine based on real behavior, not assumptions.
Each cycle revisits priorities, retires what didn't move the needle, and doubles down on what did.
What to expect
- Monthly optimization cycles
- Experiment log
- Compounding improvements
- 7
Long-term growth
Codify what works into repeatable systems.
The wins become playbooks, dashboards, and internal capability — so growth continues whether Orbit is engaged or not.
What to expect
- Playbooks and SOPs
- Internal enablement
- Quarterly strategic review
Learn the ecosystem behind the journey
Free Growth Audit
Not sure where to start? Request a free Growth Audit.
A senior strategist reviews your store, identifies the highest-leverage opportunities, and shares an honest, no-pressure plan. Educational first, commercial second.